Return & Refund Policy

At 【请替换：店铺名称】, we strive to ensure you are satisfied with your purchase. If for any reason you are not completely happy with your order, you may request a return under the following terms.

Return Period

Return requests must be submitted within 30 days of the delivery date of your order.

Return Requirements

To be eligible for a return, items must meet all of the following criteria:

The product is unused and remains in its original condition.
All original packaging and accessories are included.
There are no signs of damage or wear caused after delivery.
The item is returned in a condition that allows for inspection.

Returns that do not meet these requirements may be denied.

Items Not Eligible for Return

The following products are generally not returnable:

Customized or personalized items.
Digital products and downloadable content.
Gift cards.
Clearance or final sale merchandise.
Items showing excessive wear or misuse.

Return Shipping Costs

Customers are responsible for return shipping fees except in cases where the item is defective, damaged, or incorrect due to our error. Shipping fees are calculated and displayed at checkout for your order.

Refund Process

Once your return is received and inspected (processing time: 2-4 business days), we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 7-10 business days. Please note that your bank or credit card provider may require additional time to post the refund.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please retain all original packaging and contact us immediately at 【请替换：客服邮箱】 so we can address the issue promptly.